Our Aga went out, oil tank empty
We called Roberts, he came with plenty
Signed, sealed and delivered within the hour!
Wow - what a fantastic service
To Dave and all the staff at D A Roberts Oils.
THANK YOU for managing to fill our oil container despite the icy weather and snow, and you being very, very busy!!
Thank you for your efficiency, kindness, and keeping our family warm this winter.
From Louise Millington & family
Dear Mr Roberts
Whilst I have come to expect excellent service with your fuel deliveries, I have to comment on the exceptional service received over the Christmas holiday period.
Having enquired about a delivery prior to Christmas, I was told that, due to heavy demand, you would not be able to supply until the New Year. This date was subsequently brought forward to 30th December. In the meantime, on Christmas Eve my fuel ran out so I duly phoned to let the company know. Not expecting a delivery till 30th, imagine my delight when at 6.45pm that day your tanker arrived with my fuel!
Your telephone receptionist ladies were, as usual, very helpful and understanding and the young man doing the delivery was cheerful, polite and efficient.
Thank you so much - an excellent effort all round!
Mrs S Mayer
Thank you for your excellent service. You have never let us down in the 8 years that we have lived here. It is good to know that a family firm like yours can deliver fine service at a fair price. I have heard some horror stories of people being ripped off , but certainly not by you!!
Thank you for being genuine and efficient.
I would just like to say thank you for the service and care I received when I ran out of oil during the easter bank holidays . It is wonderful in this day and age to come across a company like yourselves. Thankyou